Proofs

The Proofs module lets you upload artwork files, send review links to customers, and track the approve/revise cycle — all without back-and-forth emails.

Uploading a Proof

You can upload a proof from two places:

• From the Production Board — click the order card while it is in ART_REVIEW stage, then click Upload Proof.
• From the Order Detail view — scroll to the Proofs section and click Add Proof.

Accepted file formats: JPG, PNG, and PDF. Maximum file size: 20 MB per file. For best results, upload at 150 DPI or higher with accurate color representation (sRGB color profile for screen preview).

After selecting a file, you can add an optional note to the customer — for example: "Here is the front print. Let us know if you would like the text size adjusted."

What the Customer Sees

When you upload a proof and click Send to Customer, the customer receives an email containing:

• A preview thumbnail of the proof image.
• A secure link to the full Proof Review page.
• Your optional message.
• The order number and a summary of what was ordered.

On the Proof Review page, the customer can zoom in, download the proof, and leave a comment. They then click either Approve or Request Changes.

Approve vs. Request Changes

If the customer approves: The order automatically moves to PROOF_APPROVED on the production board. You receive a notification, and the order is cleared for production.

If the customer requests changes: They must leave a written comment explaining what they want changed. The order moves back to ART_REVIEW. You receive a notification with their comment. Make the revision, upload a new proof version, and send it again.

Version History

Every proof upload is stored as a new version. In the order detail view, the Proofs section shows a timeline of all versions with:

• The proof thumbnail and file name
• Upload date and who uploaded it
• Customer response (approved / changes requested / pending)
• Customer comments for each revision round

You can download any previous version at any time.

Sharing the Review Link Directly

Need to share the proof review link via text, Slack, or another channel? From the Proofs section of the order detail, click Copy Review Link. This copies a secure, direct URL to the proof review page. The link does not require the customer to have a SpreeShop account — it is accessible to anyone with the URL.